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Direct Flooring Centre Ltd is committed to protecting your privacy and all the information we collect from you to process your order.

We do not sell, trade, or otherwise dispense your personal information to unauthorised third parties.

Information We Use

In order to complete your order, we may need to use specific personal information to do so. These are explained below.

  • When you place your order we require personal and payment information which allows us to process and fulfil your order.
  • Once you have placed an order we may personalize your shopping experience by using your purchases to shape our recommendations about other products or services which might be of interest to you. We may also monitor site navigation to help us develop the most effective design and layout of the website.
  • We may also use the information we collect to occasionally notify you about important functionality changes to the web site, new products or services and promotional activities unless instructed otherwise.

Protection of your information

All the information you provide will be treated in the strictest confidence. We will take all reasonable steps to protect it, however we cannot guarantee the security of any data you provide online and you accept the inherent risk of providing information and dealing online over the internet and will not hold us responsible for any breach of security unless this is due to our negligence or willful default.

Cookies

"Cookies" are small items of data stored by your browser on your computer's hard drive. Our cookies enable us to provide a better shopping experience for you. If you prefer that cookies are not saved in this way you should be able to adjust your browser to stop it accepting cookies - however as we use cookies to track your shopping visit, this may affect the functionality of the website.

Your Rights

As per the Data Protection Act 1998, you have the right to find out the personal data that we keep about you upon receipt of a written request and payment of a fee. If any personal information held is not something you wish us to hold, you may request that we dispose of the information safely.

Please write to Direct Flooring Centre, The Coachworks, Old Mill Lane, Aylesford, Kent, ME20 7DT