Kent-Based Wood Flooring & Accessories!
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Below you will find our online form to request a return. Please fill it out with the appropriate details and please include as much details as possible. This is to help us process your return as quickly as possible. Any missing details could delay the returns process and any decision we might make.

Please also note that we reserve the right to charge a restocking fee and we also reserve the right to inspect the product condition when it arrives back to us. For more information, please see our Delivery Information page.

Request a Return

Product Information & Reason for Return

Damaged On Arrival (Explain)

Faulty Product

Order Error

Other (Explain)

Received Wrong Item

Yes   No
I have read and agree to the Delivery Information